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Returns/Exchanges

<h2 class="red sub-header">Return Policy</h2> <p>TRU-SPEC® will honor a 30-day return period on all our products purchased from this website. You may return any unwashed and/or unaltered merchandise to our warehouse within 30 days upon the receipt of your product. Refunds will be applied to original credit card used at the time of purchase. Please allow 5-7 business days from receipt of goods for refunds to be applied. Products returned that have been washed or altered will be returned to the customer and return postage charged to the original credit card used at the time of purchase. Please see our full warranty policy for any further inclusions.</p> <p>Postage will only be refunded on returns due to product defects or errors in shipping. No postage refunds will be given due to personal tastes or sizing issues. In the event that the style being returned is no longer available, a product of equal value may be requested.</p> <p>TRU-SPEC® will only honor returns on orders placed directly on truspec.com and not from any of our outside distributors. Any returns from purchases made via our distributors need to go through the store of purchase. If you are not getting a satisfactory response from the store of purchase please contact our customer service department for assistance. Shipping charges will only be covered by TRU-SPEC® in the event of a return of a defective product or shipping error.</p> <p>Please follow the garments washing and handling instructions carefully as TRU-SPEC® will not approve returns due to damages caused from improper handling or misuse of our products or from normal wear and tear.</p> <p>Mail returns to:</p> <p>TRU-SPEC®<br /> 1145 Hayes Industrial Drive<br /> Marietta, GA 30062-2428<br />Attn: Web Returns/Order# WEB-______________<br /><em>(Be sure to include the reason for the return)</em></p> <h2 class="red sub-header">Exchanges</h2> <p>For exchanges, TRU-SPEC® will honor a 30-day exchange period on all our products purchased from this website. Please be sure to include a note inside the package with all your contact information <em>(name, address, phone number and size/color you want to exchange for)</em>.</p> <p>Mail exchanges to:</p> <p>TRU-SPEC®<br />1145 Hayes Industrial Drive<br /> Marietta, GA 30062-2428<br />Attn: Web Exchanges/Order# WEB-______________</p>

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